Career Opportunities with West Central Behavioral Services

Careers At West Central Behavioral Services
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Administrative Assistant - MD

Department: Administration
Location: Lebanon, NH

As the Administrative Assistant to Medical Doctors you will serve as the primary person responsible for managing the prescribers schedule and ensuring a smooth and efficient work flow to all Medical Doctors and prescribers working from the site. This position is 3 days in Lebanon and 2 days in Claremont.

  • Manage the schedule of medical staff to ensure no open time and follow prescribed steps to reduce and control the likelihood of no shows.
  • Triage all incoming phone calls to medical staff. Communicate effectively with medical staff about incoming phone calls; perform call backs as appropriate and as directed.
  • Review and prepare all medication refills and accurately verify information and/or requests against the clinical record.
  • In consultation with medical staff, complete all preauthorization requests forms for medical staff signature. Accurately verify preauthorization requirements for client’s medication.
  • Monitor and maintain adequate supply and organization of sample medications. Contact pharmaceutical companies to request samples as needed or directed.
  • Accurately complete required information on all forms and present to medical staff for review and completion.
  • Manage and organize all incoming request to medical staff mailbox(s) and other related communications as directed.
  • Perform as an intricate member of a program team and effectively interact with other staff to ensure all requests, phone calls, and scheduling of appointments is completed in a timely and efficient manner.
  • Attend and participate in team meetings as directed.

West Central provides a generous benefits package including medical and dental insurance, company-paid vision insurance, company-paid life insurance, short- and long-term disability, 403(b) retirement plan with a company match, tuition reimbursement, as well as 7 paid holidays, and a generous paid time off package.

Job Requirements:

High School diploma; AA degree preferred


  • Minimum 1 year in an office setting
  • Prior experience in a community mental health environment
  • Knowledge of Electronic Medical systems

Required Skills:

  • Excellent organizational and communication skills
  • Excellent customer service skills
  • Excellent computer skills and knowledge of Microsoft Office
  • Ability to learn necessary computer and technical skills essential to the position and Agency needs

This position is in Sullivan and Grafton Counties

To apply to go

WCBH is an Equal Opportunity Employer

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