Career Opportunities with West Central Behavioral Services

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Team Leader-Adult Case Managers

Department: Lebanon Adult Services
Location: Lebanon, NH

West Central Behavioral Health

Team Leader of Adult Case Managers


Lebanon, New Hampshire

  • Do you inspire others?
  • Can you communicate your vision and goals clearly?
  • Do you apply creativity and innovation to situations?

West Central Behavioral Health is seeking applicants for the Team Leader position for our Adult Case Management Team at our Lebanon NH location in beautiful downtown Lebanon, NH. The individual will be responsible for the management of a team of dedicated individuals. This includes hire, onboard, supervise, coach, train, and manage performance.

The Team Leader is a member of the management team that involves collaboration with other team leaders around delivery of shared services, communication of new initiatives, and collaboration with outside agencies around shared clinical services.

The Team Leader participates in development of program activities, problem-solve issues and system barriers affecting the delivery of care, and utilization review activities. The Team Leader manages the overall flow of client care and assigns cases to team members. Responsible for ensuring staff meet all clinical documentation and productivity goals, accurate and timely billing. 

The individual provides services and support to staff members as needed. The Team Leader will provide some direct services to clients and their families.

General Requirements: 

  •  Bachelor's degree in social work, rehabilitation, psychology, education or human services field
  •  3-5 years of case management experience in a team setting
  •  2 years of supervisory experience preferred
  •  Excellent organizational, communication and customer service skills
  •  Possess knowledge of computers and Microsoft Office
  •  Preferred knowledge of and experience with electronic medical records
  •  Valid driver’s license, plus reliable and insured vehicle

West Central offers a generous benefit package including medical, dental, and vision insurance; life insurance; short- and long-term disability; 403(b) retirement plan with employer matching; tuition reimbursement; local discounts; paid holidays and paid time off!

Additional Benefits: As a nonprofit organization serving underserved populations, you may be eligible to participate in the following loan assistance/forgiveness programs:

  •   Public Service Loan Forgiveness Program

For over forty years, West Central Behavioral Health, a community mental health organization, has dedicated itself to "...promote, preserve and strengthen the mental health and quality of life in our community.” To accomplish this, West Central has assembled a team of talented professionals. Working together toward a common goal, our staff served nearly 2,700 children, adolescents and adults last year. 

*We are an Equal Opportunity Employer

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